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Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved—from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects.more » « lessFree, publicly-accessible full text available September 1, 2026
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Abstract Personalized news experiences powered by recommender systems permeate our lives and have the potential to influence not only our opinions, but also our decisions. At the same time, the content and viewpoints contained within news recommendations are driven by multiple factors, including both personalization and editorial selection. Explanations could help users gain a better understanding of the factors contributing to the news items selected for them to read. Indeed, recent works show that explanations are essential for users of news recommenders to understand their consumption preferences and set intentions in line with their goals, such as goals for knowledge development and increased diversity of content or viewpoints. We give examples of such works on explanation and interactive interface interventions which have been effective in influencing readers' consumption intentions and behaviors in news recommendations. However, the state‐of‐the‐art in news recommender systems currently fall short in terms of evaluating such interventions in live systems, limiting our ability to measure their true impact on user behavior and opinions. To help understand the true benefit of these interfaces, we therefore call for improving the realism of studies for news.more » « less
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This report documents the program and the outcomes of Dagstuhl Seminar 23031 Frontiers of Information Access Experimentation for Research and Education, which brought together 38 participants from 12 countries. The seminar addressed technology-enhanced information access (information retrieval, recommender systems, natural language processing) and specifically focused on developing more responsible experimental practices leading to more valid results, both for research as well as for scientific education. The seminar featured a series of long and short talks delivered by participants, who helped in setting a common ground and in letting emerge topics of interest to be explored as the main output of the seminar. This led to the definition of five groups which investigated challenges, opportunities, and next steps in the following areas:reality check, i.e. conducting real-world studies, human-machine-collaborative relevance judgment frameworks, overcoming methodological challenges in information retrieval and recommender systems through awareness and education, results-blind reviewing, and guidance for authors. Date:15--20 January 2023. Website:https://www.dagstuhl.de/23031.more » « less
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